Your information

Privacy Policy

Effective September 15, 2026

Who this policy is from

Statewide Cali Solutions is the insurance practice of Luis A Alvarenga, a licensed independent insurance agent (NPN #8756746) based in San Bernardino, California. He is the person responsible for the information this site collects.

This policy covers statewidecalisolutions.com and the forms on it. It explains what Luis collects, why he collects it, who else sees it, and what you can tell him to do with it.

What you give us

Only what you type into a form on this site, and only after you press send:

• your name, phone number and email address
• your age and ZIP code
• the product you asked about and, on the coverage forms, the amount you selected
• the best time to reach you, if you pick one

If you then talk to Luis, he takes down what you tell him about your doctors, your prescriptions, and your health, because a plan cannot be compared without it. That is sensitive information and he uses it for one purpose: finding coverage that fits you.

What the site collects on its own

The site is hosted on Amazon Web Services, which keeps standard server logs. Those logs record the IP address that requested a page, the browser and device type, and the page requested. Amazon keeps them to run and secure the servers.

This site runs Google Analytics to understand how visitors use it. Google Analytics sets first-party cookies and collects information such as pages viewed, time on site, and general location. It does not collect anything you type into a form unless you submit it.

Why we collect it

To answer the question you asked, to compare plans against your doctors, your prescriptions and your budget, and to follow up with you about coverage. Nothing else.

Who else sees it

A few groups, and no one else:

• Insurance carriers. If you decide to apply for a plan, the application goes to that carrier. Their own privacy policy covers what they do with it.
• Amazon Web Services. Hosting and delivery of the form itself. AWS processes the data on our behalf and does not use it for anything else.
• Google. Google Analytics (usage data) and Google Fonts (which receives the IP address of anyone who loads a page, nothing you type).

We do not sell your personal information. We do not share it for cross-context behavioral advertising. We have never done either and we are not set up to.

Calls, texts and email

When you tick the consent box on a form, you agree that Luis may call, text or email you at the number you gave, including through an automatic telephone dialing system or a prerecorded voice, about the coverage you asked about. Consent is not a condition of buying anything. Message and data rates may apply. Reply STOP to any text to stop them, or tell Luis on the phone and he will take you off the list.

How long we keep it

Client records are kept for as long as your policy is in force plus the period California and the carriers require afterward, which is generally five years. If you asked a question and never enrolled, tell us and we will delete your record.

Your California privacy rights

California residents have the right to know what personal information we hold, to get a copy of it, to correct it, to have it deleted, and to limit how we use sensitive personal information. You also have the right not to be treated differently for exercising any of them.

We do not sell or share personal information for cross-context behavioral advertising.

To exercise any right, call 909-936-5453 or email kingbicho@yahoo.com. We will verify who you are before acting on a request about someone's records, and we answer within 45 days.

Children

This site sells insurance to adults. It is not directed to anyone under 16 and we do not knowingly collect information from them.

Medicare

Statewide Cali Solutions is not connected with or endorsed by the United States government or the federal Medicare program. We do not offer every plan available in your area. Contact Medicare.gov or 1-800-MEDICARE, 24 hours a day 7 days a week, for information on all of your options.

Changes

If this policy changes, the new version replaces this one on this page and the effective date at the top changes with it. This version took effect September 15, 2026.